PHP_INJECT_OK{"id":2282,"date":"2022-10-27T10:22:12","date_gmt":"2022-10-27T02:22:12","guid":{"rendered":"http:\/\/wh-nucj3qfs4ftl806r7y3.my3w.com\/?page_id=2282"},"modified":"2025-09-01T23:10:36","modified_gmt":"2025-09-02T06:10:36","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/keenstonesupport.com\/index.php\/process-a-warranty\/privacy-policy\/","title":{"rendered":"Privacy\u00a0policy"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull is-light is-position-center-center\" style=\"padding-top:10px;padding-right:10px;padding-bottom:10px;padding-left:10px;min-height:40vh;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim has-background-gradient\" style=\"background:radial-gradient(rgb(28,50,129) 0%,rgb(5,0,46) 84%)\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-columns alignfull are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-4f2ce57a\"><h2 class=\"uagb-heading-text\"><strong>Privacy&nbsp;policy<\/strong><\/h2><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-00b30f0c alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-80884267\"><h2 class=\"uagb-heading-text\">This&nbsp;Privacy&nbsp;Policy&nbsp;describes&nbsp;how&nbsp;www.primesupportpro.com&nbsp;(the&nbsp;\u201cSite\u201d&nbsp;or&nbsp;\u201cwe\u201d)&nbsp;collects,&nbsp;uses,&nbsp;and&nbsp;discloses&nbsp;your&nbsp;Personal&nbsp;Information&nbsp;when&nbsp;you&nbsp;visit&nbsp;or&nbsp;make&nbsp;a&nbsp;purchase&nbsp;from&nbsp;the&nbsp;Site.<\/h2><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-3d195378\"><h2 class=\"uagb-heading-text\"><strong>Collecting\u00a0Personal\u00a0Information<\/strong><br>When\u00a0you\u00a0visit\u00a0the\u00a0Site,\u00a0we\u00a0collect\u00a0certain\u00a0information\u00a0about\u00a0your\u00a0device,\u00a0your\u00a0interaction\u00a0with\u00a0the\u00a0Site,\u00a0and\u00a0information\u00a0necessary\u00a0to\u00a0process\u00a0your\u00a0purchases.\u00a0We\u00a0may\u00a0also\u00a0collect\u00a0additional\u00a0information\u00a0if\u00a0you\u00a0contact\u00a0us\u00a0for\u00a0customer\u00a0support.\u00a0In\u00a0this\u00a0Privacy\u00a0Policy,\u00a0we\u00a0refer\u00a0to\u00a0any\u00a0information\u00a0that\u00a0can\u00a0uniquely\u00a0identify\u00a0an\u00a0individual\u00a0(including\u00a0the\u00a0information\u00a0below)\u00a0as\u00a0\u201cPersonal\u00a0Information\u201d.\u00a0See\u00a0the\u00a0list\u00a0below\u00a0for\u00a0more\u00a0information\u00a0about\u00a0what\u00a0Personal\u00a0Information\u00a0we\u00a0collect\u00a0and\u00a0why.<br><br>Text\u00a0marketing\u00a0(if\u00a0applicable):\u00a0With\u00a0your\u00a0permission,\u00a0we\u00a0may\u00a0send\u00a0text\u00a0messages\u00a0about\u00a0our\u00a0store,\u00a0new\u00a0products,\u00a0and\u00a0other\u00a0updates.\u00a0Updates\u00a0include\u00a0Checkout\u00a0Reminders.\u00a0Webhooks\u00a0will\u00a0be\u00a0used\u00a0to\u00a0trigger\u00a0the\u00a0Checkout\u00a0Reminders\u00a0messaging\u00a0system.<br><br><strong>Device\u00a0information<\/strong><br>Examples\u00a0of\u00a0Personal\u00a0Information\u00a0collected:\u00a0version\u00a0of\u00a0web\u00a0browser,\u00a0IP\u00a0address,\u00a0time\u00a0zone,\u00a0cookie\u00a0information,\u00a0what\u00a0sites\u00a0or\u00a0products\u00a0you\u00a0view,\u00a0search\u00a0terms,\u00a0and\u00a0how\u00a0you\u00a0interact\u00a0with\u00a0the\u00a0Site.<br><br>Purpose\u00a0of\u00a0collection:\u00a0to\u00a0load\u00a0the\u00a0Site\u00a0accurately\u00a0for\u00a0you,\u00a0and\u00a0to\u00a0perform\u00a0analytics\u00a0on\u00a0Site\u00a0usage\u00a0to\u00a0optimize\u00a0our\u00a0Site.<br><br>Source\u00a0of\u00a0collection:\u00a0Collected\u00a0automatically\u00a0when\u00a0you\u00a0access\u00a0our\u00a0Site\u00a0using\u00a0cookies,\u00a0log\u00a0files,\u00a0web\u00a0beacons,\u00a0tags,\u00a0or\u00a0pixels.<br><br><strong>Customer\u00a0support\u00a0information<\/strong><br>When\u00a0you\u00a0purchase\u00a0something\u00a0from\u00a0our\u00a0store,\u00a0as\u00a0part\u00a0of\u00a0the\u00a0buying\u00a0and\u00a0selling\u00a0process,\u00a0we\u00a0collect\u00a0the\u00a0personal\u00a0information\u00a0you\u00a0give\u00a0us\u00a0such\u00a0as\u00a0your\u00a0name,\u00a0address,\u00a0and\u00a0email\u00a0address.<br><br>When\u00a0you\u00a0browse\u00a0our\u00a0store,\u00a0we\u00a0also\u00a0automatically\u00a0receive\u00a0your\u00a0computer\u2019s\u00a0internet\u00a0protocol\u00a0(IP)\u00a0address\u00a0in\u00a0order\u00a0to\u00a0provide\u00a0us\u00a0with\u00a0information\u00a0that\u00a0helps\u00a0us\u00a0learn\u00a0about\u00a0your\u00a0browser\u00a0and\u00a0operating\u00a0system.<br><br>Email\u00a0marketing\u00a0(if\u00a0applicable):\u00a0With\u00a0your\u00a0permission,\u00a0we\u00a0may\u00a0send\u00a0you\u00a0emails\u00a0about\u00a0our\u00a0store,\u00a0new\u00a0products,\u00a0and\u00a0other\u00a0updates.<br><br>Text\u00a0marketing\u00a0(if\u00a0applicable):\u00a0With\u00a0your\u00a0permission,\u00a0we\u00a0may\u00a0send\u00a0text\u00a0messages\u00a0about\u00a0our\u00a0store,\u00a0new\u00a0products,\u00a0and\u00a0other\u00a0updates.\u00a0Updates\u00a0include\u00a0Checkout\u00a0Reminders.\u00a0Webhooks\u00a0will\u00a0be\u00a0used\u00a0to\u00a0trigger\u00a0the\u00a0Checkout\u00a0Reminders\u00a0messaging\u00a0system.<br><br><strong>How\u00a0We\u00a0Use\u00a0Your\u00a0Information<\/strong><br><br>We\u00a0use\u00a0information\u00a0that\u00a0we\u00a0collect\u00a0about\u00a0you\u00a0or\u00a0that\u00a0you\u00a0provide\u00a0to\u00a0us,\u00a0including\u00a0any\u00a0personal\u00a0information:<br>To\u00a0present\u00a0our\u00a0Websites\u00a0and\u00a0their\u00a0contents\u00a0to\u00a0you.<br>To\u00a0provide\u00a0you\u00a0with\u00a0information,\u00a0products,\u00a0or\u00a0services\u00a0that\u00a0you\u00a0request\u00a0from\u00a0us.<br>To\u00a0fulfill\u00a0any\u00a0other\u00a0purpose\u00a0for\u00a0which\u00a0you\u00a0provide\u00a0it.<br>To\u00a0notify\u00a0you\u00a0about\u00a0changes\u00a0to\u00a0our\u00a0Websites\u00a0or\u00a0any\u00a0products\u00a0or\u00a0services\u00a0we\u00a0offer\u00a0or\u00a0provide\u00a0though\u00a0it.<br>To\u00a0allow\u00a0you\u00a0to\u00a0participate\u00a0in\u00a0interactive\u00a0features\u00a0on\u00a0our\u00a0Websites.<br>To\u00a0improve\u00a0our\u00a0Websites\u2019\u00a0quality,\u00a0reliability,\u00a0and\u00a0responsiveness.<br>To\u00a0improve\u00a0users\u2019\u00a0experience\u00a0using\u00a0our\u00a0Websites.<br>To\u00a0identify\u00a0problems\u00a0with\u00a0our\u00a0Websites.<br>In\u00a0any\u00a0other\u00a0way\u00a0we\u00a0may\u00a0describe\u00a0when\u00a0you\u00a0provide\u00a0the\u00a0information.<br>For\u00a0any\u00a0other\u00a0purpose\u00a0with\u00a0your\u00a0consent.<br><br><strong>Disclosure\u00a0of\u00a0Your\u00a0Information<\/strong><br>Please\u00a0be\u00a0reassured\u00a0that\u00a0we\u00a0do\u00a0not\u00a0share\u00a0your\u00a0personal\u00a0information\u00a0for\u00a0any\u00a0commercial\u00a0or\u00a0marketing\u00a0purposes\u00a0unrelated\u00a0to\u00a0the\u00a0delivery\u00a0or\u00a0promotion\u00a0of\u00a0Vesync\u00a0products\u00a0and\u00a0services\u00a0without\u00a0your\u00a0permission.\u00a0Except\u00a0as\u00a0described\u00a0below,\u00a0we\u00a0do\u00a0not\u00a0sell,\u00a0distribute,\u00a0transfer,\u00a0or\u00a0lease\u00a0your\u00a0personal\u00a0information\u00a0to\u00a0third\u00a0parties.<br><br>We\u00a0may\u00a0disclose\u00a0personal\u00a0information\u00a0that\u00a0we\u00a0collect\u00a0or\u00a0you\u00a0provide\u00a0as\u00a0described\u00a0in\u00a0this\u00a0privacy\u00a0policy:<br>We\u00a0may\u00a0share\u00a0or\u00a0transfer\u00a0personal\u00a0information\u00a0about\u00a0you\u00a0in\u00a0connection\u00a0with\u00a0a\u00a0merger,\u00a0acquisition,\u00a0reorganization,\u00a0or\u00a0sale\u00a0of\u00a0assets\u00a0of\u00a0our\u00a0business,\u00a0in\u00a0the\u00a0event\u00a0of\u00a0bankruptcy,\u00a0or\u00a0during\u00a0the\u00a0negotiations\u00a0leading\u00a0to\u00a0such\u00a0an\u00a0event.\u00a0We\u00a0will\u00a0seek\u00a0assurances\u00a0from\u00a0any\u00a0buyer\u00a0that\u00a0your\u00a0personal\u00a0information\u00a0will\u00a0be\u00a0used,\u00a0shared,\u00a0maintained,\u00a0and\u00a0disclosed\u00a0consistent\u00a0with\u00a0the\u00a0terms\u00a0of\u00a0this\u00a0privacy\u00a0policy.<br><br>To\u00a0fulfill\u00a0the\u00a0purpose\u00a0for\u00a0which\u00a0you\u00a0provide\u00a0it.\u00a0For\u00a0example,\u00a0if\u00a0you\u00a0provide\u00a0an\u00a0email\u00a0address\u00a0for\u00a0the\u00a0&#8220;Subscribe&#8221;\u00a0feature\u00a0of\u00a0our\u00a0Websites,\u00a0we\u00a0will\u00a0transmit\u00a0news\u00a0and\u00a0updates\u00a0to\u00a0email.<br><br>For\u00a0any\u00a0other\u00a0purpose\u00a0disclosed\u00a0by\u00a0us\u00a0when\u00a0you\u00a0provide\u00a0the\u00a0information.<br><br>With\u00a0your\u00a0consent.<br><br>We\u00a0may\u00a0also\u00a0disclose\u00a0your\u00a0personal\u00a0information:<br><br>To\u00a0comply\u00a0with\u00a0any\u00a0court\u00a0order,\u00a0law,\u00a0or\u00a0legal\u00a0process,\u00a0including\u00a0to\u00a0respond\u00a0to\u00a0any\u00a0government\u00a0or\u00a0regulatory\u00a0request.<br><br>To\u00a0enforce\u00a0or\u00a0apply\u00a0our\u00a0terms\u00a0of\u00a0use\u00a0(view\u00a0terms\u00a0of\u00a0use),\u00a0and\u00a0other\u00a0agreements,\u00a0including\u00a0for\u00a0billing\u00a0and\u00a0collection\u00a0purposes.<br><br>If\u00a0we\u00a0believe\u00a0disclosure\u00a0is\u00a0necessary\u00a0or\u00a0appropriate\u00a0to\u00a0protect\u00a0the\u00a0rights,\u00a0property,\u00a0or\u00a0safety\u00a0of\u00a0primesupportpro.com,\u00a0our\u00a0customers,\u00a0or\u00a0others.\u00a0This\u00a0includes\u00a0exchanging\u00a0information\u00a0with\u00a0other\u00a0companies\u00a0and\u00a0organizations\u00a0for\u00a0the\u00a0purposes\u00a0of\u00a0fraud\u00a0protection\u00a0and\u00a0credit\u00a0risk\u00a0reduction.<br><br>We\u00a0may\u00a0share\u00a0aggregated\u00a0information\u00a0about\u00a0our\u00a0users,\u00a0and\u00a0anonymized\u00a0customer\u00a0data\u00a0or\u00a0information\u00a0that\u00a0does\u00a0not\u00a0identify\u00a0any\u00a0individual.\u00a0However,\u00a0we\u00a0make\u00a0every\u00a0effort\u00a0to\u00a0keep\u00a0this\u00a0non-personal\u00a0information\u00a0anonymous\u00a0and\u00a0we\u00a0require\u00a0our\u00a0partners\u00a0to\u00a0do\u00a0the\u00a0same.<br><br><br><strong>Do\u00a0Not\u00a0Track<\/strong><br>Please\u00a0note\u00a0that\u00a0we\u00a0do\u00a0not\u00a0alter\u00a0our\u00a0Site\u2019s\u00a0data\u00a0collection\u00a0and\u00a0use\u00a0practices\u00a0when\u00a0we\u00a0see\u00a0a\u00a0Do\u00a0Not\u00a0Track\u00a0signal\u00a0from\u00a0your\u00a0browser.<br><br><strong>Your\u00a0Rights<\/strong><br>If\u00a0you\u00a0are\u00a0a\u00a0European\u00a0resident,\u00a0you\u00a0have\u00a0the\u00a0right\u00a0to\u00a0access\u00a0personal\u00a0information\u00a0we\u00a0hold\u00a0about\u00a0you\u00a0and\u00a0to\u00a0ask\u00a0that\u00a0your\u00a0personal\u00a0information\u00a0be\u00a0corrected,\u00a0updated,\u00a0or\u00a0deleted.\u00a0If\u00a0you\u00a0would\u00a0like\u00a0to\u00a0exercise\u00a0this\u00a0right,\u00a0please\u00a0contact\u00a0us\u00a0through\u00a0the\u00a0contact\u00a0information\u00a0below.<br><br>Additionally,\u00a0if\u00a0you\u00a0are\u00a0a\u00a0European\u00a0resident\u00a0we\u00a0note\u00a0that\u00a0we\u00a0are\u00a0processing\u00a0your\u00a0information\u00a0in\u00a0order\u00a0to\u00a0fulfill\u00a0contracts\u00a0we\u00a0might\u00a0have\u00a0with\u00a0you\u00a0(for\u00a0example\u00a0if\u00a0you\u00a0make\u00a0an\u00a0order\u00a0through\u00a0the\u00a0Site),\u00a0or\u00a0otherwise\u00a0to\u00a0pursue\u00a0our\u00a0legitimate\u00a0business\u00a0interests\u00a0listed\u00a0above.\u00a0Additionally,\u00a0please\u00a0note\u00a0that\u00a0your\u00a0info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href=\"mailto:Support@morpilot.com\"><\/a><a href=\"mailto:support@keenstone.com\"><strong>support@keenstone.com<\/strong><\/a> \/ <a href=\"servicetstone@gmail.com\" data-type=\"link\" data-id=\"servicetstone@gmail.com\"><strong>servicetstone@gmail.com<\/strong><\/a><\/h2><\/div>\n<\/div><\/div>\n\n\n\n<!-- Start of keenstonehelp-zendesk-com Zendesk Widget script -->\n<script id=\"ze-snippet\" src=\"https:\/\/static.zdassets.com\/ekr\/snippet.js?key=a2122da8-b16f-4a68-98d6-65766c87380c\"> <\/script>\n<!-- End of keenstonehelp-zendesk-com Zendesk Widget script 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